Privacy Policy

1. Introduction

BestOddsHub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bestoddshub.com (the "Website").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website. We reserve the right to make changes to this policy at any time, and will notify you by updating the date above.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Submit a contact form (name, email address, message content)
• Sign up for any newsletter or alerts (email address)
• Report a data error or issue

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically, including:

• IP address and approximate geographic location (country/region level)
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referral URLs
• Device type (desktop, mobile, tablet)
• Cookie identifiers (see our Cookie Policy for details)

2.3 Information We Do Not Collect

BestOddsHub does not collect payment information, betting account credentials, or any sensitive personal data. We do not require registration to use the Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To improve and optimize the Website's performance and content
• To monitor and analyse usage patterns and trends
• To detect and prevent fraudulent or abusive activity
• To comply with legal obligations
• To send transactional communications (such as replies to contact form submissions)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:

• Consent – where you have given clear consent for us to process your data for specific purposes (e.g., analytics cookies)
• Legitimate interests – where processing is necessary for our legitimate business interests (e.g., security monitoring, improving the Website)
• Legal obligation – where processing is necessary to comply with applicable law
• Contract – where processing is necessary to respond to your contact enquiry

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers – trusted third parties who assist us in operating the Website (e.g., hosting providers, analytics platforms) under strict data processing agreements
• Legal authorities – where required by law, court order, or governmental authority
• Business transfers – in the event of a merger, acquisition, or sale of assets, with appropriate notice to you

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for 12 months. Analytics data is retained in aggregated, anonymised form for up to 26 months.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access – to request a copy of your personal data
• Right to rectification – to request correction of inaccurate data
• Right to erasure – to request deletion of your data
• Right to restrict processing – to request that we limit how we process your data
• Right to data portability – to receive your data in a structured, machine-readable format
• Right to object – to object to processing based on legitimate interests
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at privacy@bestoddshub.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

10. Children's Privacy

BestOddsHub is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

11. Third-Party Links

The Website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Cookies

We use cookies and similar tracking technologies. For full details, please see our Cookie Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: privacy@bestoddshub.com
• Website: bestoddshub.com/en/contact.html

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.